INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your products dermatologically tested?

Yes, all our skincare and healthcare products are carefully selected and dermatologically tested to ensure safety and effectiveness.

Do your products suit sensitive skin?

Absolutely. We offer a wide range of products that are suitable for all skin types, including sensitive skin. You can always check the product description for detailed information.

 

How long does delivery take?

Orders are usually delivered within 2–5 working days, depending on your location. You’ll receive tracking details once your order is shipped.

Can I return a product if it doesn’t suit me?

Yes, we accept returns within 14 days as long as the product is unopened and in its original condition. Please refer to our Returns Policy for more details.

 

Do you ship outside Egypt?

Currently, we deliver across Egypt. We’re working on expanding our shipping services to more regions soon.

 

Are your products authentic?

Yes, we guarantee 100% authentic products sourced directly from trusted suppliers and brands.

 

INFORMATION ABOUT US

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